Productboard is a product management system designed to help teams understand what customers need, prioritize features, and align everyone around the roadmap. It centralizes feedback, user insights, and strategic priorities to empower product managers and stakeholders to make informed decisions and build products that truly solve customers’ problems.
The platform improves collaboration by bringing together feedback from multiple channels and translating it into actionable product plans. Productboard offers a structured approach to capturing user needs, validating feature ideas, and communicating priorities to engineering and design teams.
Key Features
Centralized Feedback Management: Collect, organize, and analyze customer feedback and feature requests from emails, chat, surveys, and other sources.
User Insights & Segmentation: Understand customer needs by segmenting users and tracking their pain points and requests.
Prioritization Frameworks: Apply customizable prioritization frameworks to score and rank features according to value and effort.
Roadmapping & Release Planning: Build transparent roadmaps that clearly communicate product direction to internal teams and external stakeholders.
Cross-Team Collaboration: Align product, design, marketing, and engineering teams through shared visibility and context.
Integrations: Connect with tools like Jira, Slack, Zendesk, Salesforce, and others to keep workflows in sync.
Customer Portal: Engage customers by sharing curated roadmaps and gathering feedback on planned features.
Use Cases
Product Management: Streamline feature prioritization and roadmap planning based on real customer insights.
Customer Success Teams: Gather and funnel user feedback into the product development process effectively.
Traffic Statistics
-2.6%vs Last Month
Category:business and consumer services > online marketing
Category:business and consumer services > online marketing
Monthly Visits
547.77K
Global Rank
#74,874
Country Rank (United States)
#41,144
Avg. Duration
2:26
Pages/Visit
4.50
Bounce Rate
38.4%
Category Rank
#86
Monthly Visits Trend
Traffic Sources
Direct57.6%
Search29.9%
Referrals9.7%
Social1.6%
Paid1.0%
Top Countries
#
Country
Share
1
United States
29.7%
2
United Kingdom
6.0%
3
China
5.3%
4
Brazil
5.3%
5
Canada
4.3%
Data from SimilarWeb • 12/2025
Design & Development Teams: Gain clear context and alignment on priorities to build features that matter most.
Startups & Enterprises: Scale product strategy processes from early-stage startups to large organizations with complex customer bases.
Agile Teams: Support iterative development with transparent roadmaps and real-time feedback loops.
FAQ
Q: Who is Productboard for?
A: Productboard is ideal for product managers, product teams, and organizations seeking to build customer-driven products by collecting and prioritizing customer feedback.
Q: Does Productboard integrate with other tools?
A: Yes, it integrates with popular tools such as Jira, Slack, Zendesk, Salesforce, and others to ensure seamless workflows.
Q: Can customers view the product roadmap?
A: Yes, Productboard offers a customer portal feature to share curated product roadmaps and collect feedback.
Q: How does Productboard help with feature prioritization?
A: It provides customizable prioritization frameworks to help score and rank features based on factors like user value and implementation effort.
Q: Is Productboard suitable for large enterprises?
A: Yes, it scales to meet the needs of organizations of all sizes, including large enterprises with complex product portfolios.
Q: What support and resources are available?
A: Productboard offers extensive documentation, webinars, customer support, and a community forum to help users maximize the platform's value.
